FAQ

 
1. Are the IRONMAN Fitness products for people who want to train to become IRONMAN Triathletes?
Our products are developed for any exercise enthusiasts. Anyone who wants to lose weight, get fit, or be healthier can use them. They're not particularly for those who want to train for IRONMAN races. The products, however, are durable and many items have features that can be used for training for races.
2. I saw you provide two apps with your products. What are the differences?
Yes, we provide IronStrong Fitness and IronStrong Fitness Pro apps to help you achieve your exercise goals. Mainly the IronStrong Fitness app is for items that are non-electrical operated. The IronStrong Fitness Pro app is for items that are electrical operated and therefore has some more features. For more details of apps and compatible items, please click here.
3. What are other benefits when I buy FITNESS REALITY products?
If you buy FITNESS REALITY products from FitnessReality.com, you will receive FREE shipping.
Main Component Fitness Reality Fitness Reality X-Class
Electrical Treadmill
Frame 3 Years Life time
Motor 1 Year 5 Years
Parts 90 Days 1 Year
Wearable parts 90 Days 1 Year
Electronics 90 Days 2 Years
Cardio
Frame 1 Year Life time
Parts 90 Days 5 Years
Wearable Parts 90 Days 2 Years
Electronics 90 Days 2 Years
Strength
Frame 1 Year Life time
Parts 90 Days Life time
Wearable Parts 90 Days 3 Years
Electronics 90 Days 2 Years
Inversion Table
Frame 1 Year  
Parts 90 Days  
Wearable Parts 90 Days  
Electronics 90 Days  
Main Component Fitness Reality Fitness Reality X-Class
Electrical Treadmill
Frame 3 Years Life time
Motor 1 Year 5 Years
Parts 90 Days 1 Year
Wearable parts 90 Days 1 Year
Electronics 90 Days 2 Years
Cardio
Frame 1 Year Life time
Parts 90 Days 5 Years
Wearable Parts 90 Days 2 Years
Electronics 90 Days 2 Years
Strength
Frame 1 Year Life time
Parts 90 Days Life time
Wearable Parts 90 Days 3 Years
Electronics 90 Days 2 Years
Inversion Table
Frame 1 Year  
Parts 90 Days  
Wearable Parts 90 Days  
Electronics 90 Days  
In addition, we offer a free WeAssist® app that can assist you in requesting replacement parts easily by submitting information or video through the app. You are also able to send us your suggestions and feedback, as well as viewing video tutorials and registering your products by scanning our Smart Guide or Serial Number.